Support Policy Page

Support Policy for CPI.org.in (Electronics Selling Website)

At CPI.org.in, we prioritize your satisfaction and aim to provide prompt and reliable customer support. Please review our short and concise Support Policy below:

1. Communication Channels: We offer multiple channels to contact our customer support team, including [email], [phone], and [live chat]. Choose the method that suits you best, and we'll be ready to assist you.

2. Support Availability: Our customer support team is available 7 days a week during our business hours . We strive to respond to your queries and concerns within 12hours.

3. Types of Support: Our support team can assist you with various issues, including:

• Product inquiries and information.
• Order status and tracking.
• Technical assistance and troubleshooting.
• Refund and return inquiries.

4. Support Limitations: While we endeavor to address all customer inquiries and concerns, there may be certain limitations to our support, including:

• Third-party product support, which may be directed to the respective manufacturer's support channels.
• Support for products beyond the warranty period or for products with damage caused by misuse or unauthorized modifications.

5. Documentation and Resources: We provide comprehensive documentation, FAQs, and product guides on our website to assist you with common inquiries and troubleshooting steps. Please check our resources section for self-help options.

6. Continuous Improvement: We value your feedback and strive to continuously improve our support services. Your suggestions and input are greatly appreciated in helping us enhance the customer experience.

7. Contact Us: For any support inquiries or assistance, please reach out to our customer support team via [email/phone/live chat]. We're here to help and ensure your satisfaction.

Note: This is a summarized version of our Support Policy. For more detailed information, please refer to the complete Support Policy section on our website.

Last updated: [Date]

Thank you for choosing CPI.org.in. We're committed to providing exceptional support and ensuring your shopping experience is seamless and enjoyable.