Return Policy Page

Refund Policy for CPI.org.in (Electronics Selling Website)

At CPI.org.in, we value your satisfaction and strive to provide a hassle-free refund process. Please review our short and concise Refund Policy below:

1. Eligibility: To be eligible for a refund, the following conditions must be met:

• You must initiate the refund request within 7 days of receiving the product.
• The product must be in its original condition, undamaged, and with all accessories and packaging included.
• Proof of purchase, such as the order number or invoice, must be provided.

2. Refund Process: To request a refund, please follow these steps:

• Contact our customer support team via [email/phone] and provide your order details.
• Our team will guide you through the refund process and provide instructions for returning the product, if required.
• Once we receive the returned product and verify its condition, we will initiate the refund process.

3. Refund Methods: Refunds will be processed through the same method used for the original payment, unless otherwise stated. Please allow 14 business days for the refund to be processed and reflected in your account.

4. Non-Refundable Items: Certain items are non-refundable, including:

• Products that are damaged or not in their original condition.
• Products without the original packaging or missing accessories.
• Products that have been used, altered, or customized.

5. Shipping Costs: Shipping costs for returning the product are the responsibility of the customer unless otherwise specified. We recommend using a trackable shipping method to ensure the safe return of the product.

6. Contact Us: If you have any questions or concerns about our Refund Policy, please contact our customer support team via [email/phone]. We are here to assist you and ensure a satisfactory resolution.

Note: This is a summarized version of our Refund Policy. For more detailed information, please refer to the complete Refund Policy section on our website.

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We appreciate your trust in CPI.org.in, and we're committed to providing you with excellent service and support throughout your shopping experience.